Privacy Policy

Last updated: . AnswerPerch is a service of Open Source Ecom LLC ("AnswerPerch", "we", "us").

This policy explains what information we collect, how we use it, and your choices. By using our website or messaging services, you agree to this policy.

Information we collect

Contact details you provide — name, phone number, email — when you contact us or a business we serve.
Call and message content needed to respond to inquiries and schedule appointments.
Basic website analytics such as pages visited, used only to improve the site.

How we use it

To answer calls, reply to messages, and schedule service on behalf of the businesses we serve.
To send appointment confirmations, reminders, and service updates.
To operate, maintain, and improve our services.

SMS / text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subprocessors solely to deliver messages (for example, our telephone and messaging providers) is not shared with any other third parties for their own marketing.

When you call a business we serve and the call is not answered, or when you give your number and request a follow-up, you consent to receive SMS text messages from us on that business's behalf. Messages include appointment scheduling, confirmations, and service updates.

Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to opt out of further messages.
Reply HELP for help, or contact us at answerperch@gmail.com.

How we share information

We share information only with the business you contacted (so they can serve you) and with service providers who help us operate (such as messaging and scheduling platforms), under confidentiality obligations. We do not sell your personal information, and we do not share mobile opt-in data with third parties for their own marketing.

Data retention

We keep information only as long as needed to provide the service and meet legal obligations, then delete or anonymize it.

Your choices

Opt out of texts anytime by replying STOP.
Request access to or deletion of your information by emailing answerperch@gmail.com.

Contact

Open Source Ecom LLC (AnswerPerch)
answerperch@gmail.com

This policy may be updated; changes are posted on this page.